Reviews from real customers
Feel free to read our reviews, however, we asked AI to summarize the hundreds of positive reviews for you! Here are the results:
- Service and Quality: Many reviews express satisfaction with the service provided by Columbus Bath Design. Customers appreciate the professionalism, friendliness, and expertise of the staff. They often mention the exceptional job done by the installation team and praise the quality of the work, materials, and craftsmanship.
- Praise for the Remodeling Results: The positive outcomes of the bathroom remodeling projects are consistently highlighted. Customers are pleased with the final look of their remodeled bathrooms, expressing admiration for the beautiful designs, the use of high-quality materials, and the transformation of their old spaces into modern and spa-like environments.
- Efficiency and Timeliness: Customers frequently mention the efficient and timely completion of the projects. They appreciate that the work was done within the scheduled time frame and that the installation teams were punctual and respectful of their homes.
- Responsive and Attentive Staff: Several reviews commend the responsiveness and attentiveness of the staff at Columbus Bath Design. Customers feel that their questions and concerns were addressed promptly, and the team was helpful in guiding them through the decision-making process.
- Reasonable Pricing and Value: The competitive pricing offered by Columbus Bath Design is frequently mentioned. Customers feel that they received good value for their money and appreciated the transparency in the cost breakdowns.
- Compliments on the Showroom and Design Options: Some reviews praise the well-appointed showroom of Columbus Bath Design, where customers can explore various bathroom design options. The availability of different designs and materials helps customers make informed decisions.
- Referrals and Recommendations: Several customers mention their intention to refer Columbus Bath Design to friends and family or to consider using the company again for future projects, indicating a high level of satisfaction and trust in the company’s services.
In summary, customers consistently praise Columbus Bath Design for its excellent service, high-quality workmanship, efficient project completion, reasonable pricing, and attentive staff. The company’s expertise in bathroom remodeling, along with its customer-focused approach, has garnered positive reviews and left many satisfied customers.
Jeff And Kerry Boss
Made entire process easy and seamless! Great attention to details, and gave prompt attention to a couple "hiccups" along the way
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon.
Jeff Mccort
Installed on scheduled date. Great installation. They were on time & completed the same day. They also cleaned up before leaving. Our new walk-in shower is great! We love it. The installers gave us progress reports & involved us for placement of shower head, seat & grab bars.
Business Response:
Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again.
David Greer
I have been errant in not writing this glowing review about this amazing company. From the beginning, working with Michelle and her team was great. She took time to understand us and helped us through the entire process. But even more importantly, her installation crews were incredible. Unlike most... more »
Business Response:
Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community.
Elaine
Joey and Michelle were extremely helpful in designing a new primary bath layout for us. Joey made choosing the design materials easy and painless! The work was started and completed as scheduled and on time. The installation crew were also wonderful to work with.
We are very pleased with our new... more »
Business Response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
Emily B
We had such an amazing experience with Columbus Bath Design!
This was our first big remodeling project so we had a lot of questions, and Michelle was always willing to answer each one and was incredibly patient as we finalized our proposal. We never felt pressured and she always answered... more »
Business Response:
We are glad you've enjoyed your time with our team. Thanks for choosing us!
Judy Zitesman
My family worked with Michelle and Joey quite a few years ago and i wanted to share what a wonderful job they did. Our two bathroom renovations have withstood the test of time and continue to look and function exceedingly well. In fact, recently I had some concerns about a possible leak, and... more »
Business Response:
We are glad you've enjoyed your time with our team. Thanks for choosing us!
mary baker
Working with Michelle and the entire Columbus Bath team was better than expected. We had several estimates from other contractors and decided to go with Columbus Bath Design after meeting Michelle and appreciating how open and honest she was when designing our bathroom remodel. She did not try to... more »
Business Response:
Our team loves hearing from happy customers. Thank you so much for sharing your feedback!
Cindy Grizzle
Obtained a variety of estimates for a tub/shower/door replacement. Meeting Michelle in the showroom helped me visualize my many options. Communication from start to finish was clear, prompt and forthright. There was absolutely no upselling whatsoever. Install was efficient, thorough and clean.... more »
Business Response:
We're thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us.
Sara Coles
I really loved working with Columbus Bath Design. Emily was always spot on in her recommendations and Keith and the install group were very careful with our home - they cleaned up every day! They did a great job at keeping us informed about our project and we love our new bath, it’s even better... more »
Business Response:
We are glad you've enjoyed your time with our team. Thanks for choosing us!
Julia Fix
Sales rep Emily was very accommodating; provided an itemized estimate which several other companies refused to do. Allowed us to tailor the project to exactly what we wanted, including custom tile work on the floors and walls. Installers were professional, courteous, and punctual. We plan to use... more »
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon.
Matt Nolan
Columbus Bath Design did an amazing job with my bathroom!!! Michelle was a great designer and their showroom made the design process very easy. Everything was right there to pick from. The cost is very reasonable and Michelle detailed out all the expected charges with no surprises once the... more »
Business Response:
We are glad you've enjoyed your time with our team. Thanks for choosing us!
Judi/Duane Staats
A positive experience for our bath remodel. Impressed with the professionalism and expertise of staff. All our questions and concerns addressed. Staff always arrived on time. Respectful of our house as always left at end of day with optimal cleanup. The project completed in timely manner( except... more »
Business Response:
Our team loves hearing from happy customers. Thank you so much for sharing your feedback!
Thomas Liszkay
We hired Columbus Bath and Design to renovate our bathroom and they were amazing. At every step of the process every single member of their team (from the salespeople to the installers) was responsive, professional, understanding, pleasant, and (most importantly?) they did a fantastic job with our... more »
Business Response:
We are glad you've enjoyed your time with our team. Thanks for choosing us!
Wendy - Mike
We love our newly renovated primary bath from Columbus Bath Design. The design process was easy, and Joey helped bring my ideas to life making some very helpful suggestions along the way. The crews were polite and professional and a pleasure to work with. The quality of work is great and it was... more »
Business Response:
We're thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us.
Evan Lach
Fully recommended.
Columbus Bath Design worked with us to tear out and install a new shower. They made time after 5 pm to review design choices in their showroom so that we could be there after work. It was about 2 months from deposit to installation. The installation process was under a full day... more »
Business Response:
Our team loves hearing from happy customers. Thank you so much for sharing your feedback!
Randy Barnhart
Researched a long time before deciding on Columbus Bath Design. It was worth it. They were fantastic and a pleasure to work with, from the initial meeting all the way through our remodel completion. Everything went as planned and the bathroom looks great. We wouldn't hesitate to use them again and... more »
Business Response:
We're thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us.
Tracey
Columbus Bath Design was AMAZING to work with from start to finish! They helped with recommendations and we LOVE our finished bathroom. They were professional, helpful and cleaned up each day after their work was complete which we loved. We would definitely use them again!
Business Response:
We strive for constant improvement, and appreciate feedback like yours! Positive customer experience is always a top priority. We look forward to serving you again.
Dale Kotabish
This is our third bath done from cbd quality of work is excellent would highly recommend
Business Response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon.
Trois Lauber
I had a great experience. I love my bathroom! They were professional and started the project on time and finished the project on time. They listened to feedback from me and tried to accommodate me. I would definitely recommend them!
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon.
Katelynd
I wish I could give them more stars. It takes a lot for us to go out of our way to take the time to write a positive review, but Columbus Bath Design DESERVES it and more. I also want to say we aren't getting any type of payment/compensation for writing this, I genuinely want to help give credit... more »
Business Response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon.
Katelynd Fleshman (Kate)
I wish I could give them more stars. It takes a lot for us to go out of our way to take the time to write a positive review, but Columbus Bath Design DESERVES it and more. I also want to say we aren't getting any type of payment/compensation for writing this, I genuinely want to help give credit... more »
Business Response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon.
Donald Meeder
From the start to the completion, a professional team of skilled employees gave me exactly what was promised. A beautiful new master bath - no mistakes- no errors- just efficient organized , clean, respectful crew led by the knowledgeable owners. Thank you to all who were part of my team! You did a... more »
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon.
Willie Gibson
Me and my wife are very pleased on how the workmanship and professionalism turned out on our walk in shower, and we can not stop talking about it to our friends. Even my great grandson, who is only 7 years old, said,. “this is the best shower in the whole world,” and we echo this very thought.... more »
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon.
Joe Ebner
Start to finish was an awesome experience. We had a full bathroom put in from scratch in our basement. Starting with jeff and the sales team. We were able to conceptualize our project and stay within our budget. After that, the construction team primarily consisting pf andy joey and danny was... more »
Business Response:
Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again.
Joe Ebner
Start to finish was an awesome experience. We had a full bathroom put in from scratch in our basement. Starting with jeff and the sales team. We were able to conceptualize our project and stay within our budget. After that, the construction team primarily consisting pf andy joey and danny was... more »
Business Response:
Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again.
Jessica Smith
Business Response:
Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again.
James and Carol Balk
We had a great experience working with Michelle Wray designing our new master bathroom. She was extremely helpful in helping us choose everything we needed and wanted without any pushy sales pitch. We were able to take our time and review every thing until we were 100% happy and excited for the... more »
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon.
JAMES A MILBURN
Really pleased with everyone at Columbus Bath Design! Everything went better than we expected. Installers were very helpful in explaining all their work. Job well done!!!!!
Business Response:
Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again.
Kipp O
We just had our master bath full remodeled by Columbus Bath Design. I can not recommend them enough. Every step of the process went better than expected. Joey and Michelle were extremely helpful in the showroom helping us with design and planning. The actual install started a day early, Kevin and... more »
Leah Carpenter
I cannot say enough about Columbus Bath Design! From the moment I made the initial inquiry for our two bathroom remodeling projects to the completion of those projects, l felt special and valued by this company.
Michelle and Tim's communication was
exceptional; they were helpful and supportive,... more »
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon.
Leah
I cannot say enough about Columbus Bath Design! From the moment I made the initial inquiry for our two bathroom remodeling projects to the completion of those projects, I felt special and valued by this company. Michelle and Tim's communication was exceptional; they were helpful and supportive,... more »
Business Response:
Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community.
Leah C
I cannot say enough about Columbus Bath Design! From the moment I made the initial inquiry for our two bathroom remodeling projects to the completion of those projects, l felt special and valued by this company.
Michelle and Tim's communication was
exceptional; they were helpful and supportive,... more »
Deb C
From the beginning of the process, working with the team at Columbus Bath Design was a wonderful experience. Joey took the time to listen to what we wanted and provided a layout that met all of our needs. Selecting materials was easy when visiting the showroom and seeing all of the options. The... more »
Rhonda and Tom
Columbus Bath Design provided exceptional service during our recent home renovation! Our designer, Emily, was patient, gave us great suggestions, and made the design and selection process so easy. Installation was also a smooth process, thanks to Matt and team. The work was done efficiently and... more »
Business Response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
Pete Johnson
Michelle and the installation crew gave us the best installation experience we've had with remodeling.our 2 bathrooms. After the project started, it required a tweak to make things work and they flexible to accomodate the change and delivered above and beyond our expectation. Her installation crew... more »
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon.
Dana (Rick) Kruger
columbus bath design with Michelle We're totally professional.I am in love with our new Master bath its fantastic !!
Business Response:
We are glad you've enjoyed your time with our team. Thanks for choosing us!
Kathy M
We absolutely recommend Columbus Bath Design! We are a repeat customer, as they initially renovated our master bathroom as well as built a new laundry room several years ago; we were so impressed with their communication, workmanship, and overall partnership, that we then had them renovate our... more »
Business Response:
Thank you for your kind review. We always sincerely desire to take care of our existing customers before taking on new ones. It has been a privilege to work with you on all your projects. We will continue to be responsive to any needs you may have.
Natalie Wendling
Highly recommend working with Columbus Bath Design! We compared several companies but Columbus Bath Design provided the best overall experience, at a great price. Michelle was lovely to work with, prompt communication and smart design solutions. The team worked hard to get the bathroom remodel done... more »
Business Response:
Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community.
Steve French
After getting several quotes we selected Columbus Bath Design for our bathroom shower remodel. Everyone from the sales person to the installers were professional and great to work with. We are super happy with the results and would definitely recommend them.
Business Response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon.
Steve French
After getting several quotes we selected Columbus Bath Design for our bathroom shower remodel. Everyone from the sales person to the installers were professional and great to work with. We are super happy with the results and would definitely recommend them.
Business Response:
Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again.
Pat Sessions
Everything was great and we love our new bathroom.
Business Response:
We strive for constant improvement, and appreciate feedback like yours! Positive customer experience is always a top priority. We look forward to serving you again.
Matt Northrup
Fantastic and very personal service. We adored the intensity with which they worked to ensure we got what WE wanted, down to the most minor details, while also not pushing back on things we'd do ourselves (like painting or accessory installation, which they WOULD do if we requested). The crew was... more »
Business Response:
Thank you for your awesome review! We're thrilled to hear that you had a fantastic experience. Providing personalized service and attention to detail is our priority, and we're delighted that you were satisfied. We appreciate your recommendation and look forward to serving you again in the future!
Cathy Wollenzien
This is the second bathroom we’ve had done by Columbus Bath Design. They are amazing! Michelle was very thorough in helping me choose everything to make our bathroom a complete updated look. We didn’t have a long wait time to get it done, and when they started they worked to get it done... more »
Business Response:
We're thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us.
Brian and Joan Bookheimer
My wife and I are very pleased with how our two bathrooms turned out. Michelle was very patient and collaborated with us over a couple of months until we developed a final plan. Taking our time to consider various options, and make our choices really made us happy with the final project. The... more »
Business Response:
Our team loves hearing from happy customers. Thank you so much for sharing your feedback!
Jon B
We had a great experience with Michelle and team from initial design all the way to installation. Would highly recommend and use again.
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon.
Anne and Jim
We do not normally leave reviews, but our experience with Columbus Bath Design was great from beginning to end. They started and finished as scheduled, and every person from the showroom to the install crew was pleasant, helpful, and easy to have in our home. But most importantly, the outcome was... more »
Business Response:
Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again.
Alex Broshious
If you're even considering getting a bathroom redone, this is the place to go.
Can't beat the price and everybody who works there is knowledgeable and nice.
The owner, Michelle, has to be one of the nicest people I've ever met. This business very much earns and deserves your money!
Business Response:
We are honored when that you chose us. Trust in our team means everything and we pride ourselves on earning it!
John P Cagnina
We are very pleased with every aspect of working with Columbus Bath Design. The showroom was perfect for helping us narrow down the seemingly endless choices for the design. Michelle and Joey both did a great job in assisting us in the planning and design. The crew were prompt, professional and... more »
Business Response:
Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community.
David Greer
The bathroom looks great. We love it. Our experience from the beginning was exceptional. They took the time to understand our needs and helped us through the design process. And the install crew were amazing. They arrived and left exactly as scheduled. The whole remodel took just over a day. I... more »
Business Response:
Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again.
David Greer
The bathroom looks great. We love it. Our experience from the beginning was exceptional. They took the time to understand our needs and helped us through the design process. And the install crew were amazing. They arrived and left exactly as scheduled. The whole remodel took just over a day. I... more »
Business Response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
Pat & Vicky
Excellent from start to finish. Good communication, timely completion, professional team. Truly transformed our bath and we live the result.
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon.
Michelle
The finished bathroom is wonderful - so my husband said today! Columbus Bath completely gutted the old and installed a new, redesigned bathroom. Every detail was taken care of with craftsmanship.
Business Response:
We are glad you've enjoyed your time with our team. Thanks for choosing us!
Carolyn K Rasnak
Great people to work with from showroom to worker and job was complete in the time frame quoted. They workers went way beyond being helpful, polite, and cleaned up every day before they left. Could not have picked a better company to redo my bathroom. Would hire them in a heart beat and passing... more »
Business Response:
Our team loves hearing from happy customers. Thank you so much for sharing your feedback!
Jasmine Patel
It was a pleasure working with Columbus Bath! All the way from the planning of my full renovation to completion, the team was friendly and helpful. I received timely responses about any issues or concerns and each day the team cleaned up after they left! It made me feel they cherished my home as... more »
Business Response:
Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community.
Joe De Luca
Incredibly happy with the quality of work and the professionalism of those individuals who came on site to remodel my bathroom. They worked straight through during the day and a half while on-site. Highly recommending them.
Business Response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
Mary H
We had a shower remodel back in November 2023, and the whole process was great! Scheduling and design we very streamlined and everyone involved really seemed to listen to us. Any questions we had were addressed, and when we contacted them after install about a concern, they were very quick to... more »
Business Response:
We're thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us.
Emma Saltsman
Columbus Bath Design was fantastic! They communicated extremely well with us and quoted us a much lower price than other companies….and they were able to do way more services than others companies we looked into! We have a small bathroom, so we weren’t sure what all we could do, but wow what a... more »
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon.
Martha Vucic
Believe me when I say that we are more than happy with both bathrooms. Emily's assistance in selecting the colors, features and material was great. The updated changes are wonderful .and accommodating for my husband's mobility issues. The workmen were so friendly and polite. Such hard workers... more »
Business Response:
We are glad you've enjoyed your time with our team. Thanks for choosing us!
Mike and Debbie Beckman
From the initial planning of our master bath renovation through completion, our experience with Columbus Bath Design was seamless! Michelle was extremely helpful and responsive when we had questions. The work ethic of Andy, Keith, Matt and Clayton was absolutely amazing, making sure everything was... more »
Business Response:
We strive for constant improvement, and appreciate feedback like yours! Positive customer experience is always a top priority. We look forward to serving you again.
Eric Jones
Columbus Bath Design provided us with an affordable, yet expensive looking update for our girl's bathroom shower and vanity. Their staff treated us like family and communicated with us through out the whole process.
It was also good to know that they do not contract their services out. Their... more »
Business Response:
We strive for constant improvement, and appreciate feedback like yours! Positive customer experience is always a top priority. We look forward to serving you again.
Connie Jones
I am so pleased with our new bathroom and highly recommend Columbus Bath. The workers arrived on time and completed in the time we were told. Our questions were answered and they explained any choices.
Business Response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
Carolyn Rich
Very efficient. Completed as promised. Would highly recommend to all.
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon.
Verano L
Thank you! From start to finish, what a great experience! The experts attention to detail and personable approach to the project was amazing. All questions were answered approachablely. Thanks Team! Neighbors are amazed! Hoorah!
Business Response:
We are glad you've enjoyed your time with our team. Thanks for choosing us!
Kathy Trask
We needed to completely gut our small master bath (including old soffits) and use a custom designed cabinet that has been sitting in our basement for five years. Columbus Bath Design was great at all levels - helping design the space to maximize a new shower, picking out flooring and countertop,... more »
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon.
Marie and Michael Raffio
Working with the staff at CBD was a terrific experience from start to finish. There was no sales pressure. They worked on a variety of designs that would fit our space until we found the one that best fit our needs and budget. The crew that worked on the project was extremely experienced,... more »
Business Response:
We strive for constant improvement, and appreciate feedback like yours! Positive customer experience is always a top priority. We look forward to serving you again.
Kacie B
After speaking with quite a few different companies, Columbus Bath Design stood out above all the rest from the very beginning. Emily provided a detailed, thoughtful, itemized worksheet for our master, Jack and Jill guest, and half bath. There was no high pressure sale, no pressure to have... more »
Kacie Brown
After speaking with quite a few different companies, Columbus Bath Design stood out above all the rest from the very beginning. Emily provided a detailed, thoughtful, itemized worksheet for our master, Jack and Jill guest, and half bath. There was no high pressure sale, no pressure to have... more »
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon.
Kacie and Matthew Brown
After speaking with quite a few different companies, Columbus Bath Design stood out above all the rest from the very beginning. Emily provided a detailed, thoughtful, itemized worksheet for our master, Jack and Jill guest, and half bath. There was no high pressure sale, no pressure to have... more »
Business Response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon.
lindsey moore
Columbus Bath Design completely remodeled my bathroom and it looks stunning. It is truly now my dream bathroom. The work they did was phenomenal and I can't recommend them enough.
The company and employees were all wonderful. The owner, Michelle, helped with the design. I'm so glad she suggested... more »
Business Response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon.
Tim Kreps
We are so pleased with our new, solid wall shower! No more grout lines that should be treated yearly… Yay!
Clayton and Matt were so efficient AND skillful, especially in being able to remount our old glass shower door!
Thank you for completing our shower, in one day, sooner than expected!
Business Response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
Carol Balk
Business Response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
Ricky Tam
Keith & Cam came to install new shower at my master bedroom. They are skillful with great work ethic and attention to detail is second to none in my opinion. I am extremely happy with the outcome. It is very pleasant to work with Michelle and her team. Highly recommended!
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon.
Ricky Tam
Keith & Cam came to install new shower at my master bedroom. They are skillful with great work ethic and attention to detail is second to none in my opinion. I am extremely happy with the outcome. It is very pleasant to work with Michelle and her team. Highly recommended!
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon.
Elaine Stewart
I can't say enough great things about the Wrays and their team. So professional and the quality of their work and communication was excellent. I love my new bathroom.
Business Response:
Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again.
Randy Terflinger
Great experience, customer service was great. Very helpful and informitive. Plan to make my purchase with them.
Business Response:
Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community.
Joe Brehl
We love our new bathrooms! We had our master bath completely re-done, and a smaller project in our guest bath. The workers were efficient and helpful. They took the time to discuss any changes or decisions that needed to be made. We feel like the price was fair, and I would recommend the company.... more »
Business Response:
We are glad you've enjoyed your time with our team. Thanks for choosing us!
Wendi Hunter
We had our master bath completely remodeled by Columbus Bath Design and we are so pleased with the entire experience and the finished result. The salesperson, Darrell, was super responsive and never pushy. Andy and Keith did a fabulous job on the remodel. They took such care to clean up each day.... more »
Business Response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
Prakash Kotwal
We remodelled all our bathrooms after 24 years. Had a wonderful experience working with Columbus Bath Design staff. They were very professional and all work was completed on time and with quality. Will hire them again. I have already refered them to several friends.
Business Response:
Our team loves hearing from happy customers. Thank you so much for sharing your feedback!
Rebecca Thompson
Columbus Bath Design was a wonderful experience from start to finish. Each one of the members of this company that I had the opportunity to interact with gave us upmost care and quality of service. Brad did an amazing job in patiently helping us pick out all of our materials. Matt was the lead... more »
Business Response:
We're thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us.
Bob Stiles
Thanks for a great job. The new bath looks/functions so well for what we needed.
Business Response:
We strive for constant improvement, and appreciate feedback like yours! Positive customer experience is always a top priority. We look forward to serving you again.
David Schwamburger
We are delighted with our newly remodeled bathroom. The CBD crews did an outstanding job and were punctual, very efficient and professional throughout the construction process.
We are very pleased with our overall experience (new flooring, plumbing and large shower installation) with the Columbus... more »
Business Response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon.
Dara Naraghi
Punctual, efficient, professional. The crew did a fantastic job!
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon.
Michael Welsh
The service was outstanding, there prices literally thousands less than the competition they were on time and finished in less than 6 hrs. Thank you Michelle Matt and Kevin
Business Response:
Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again.
Kevin Tewksbury
We absolutely love our new shower. The guys who did the install did an exceptional job. Where they had taken down the old tile (poorly done years ago), it tore up part of the ceiling and they did a great job of patching it up, I only had to paint the ceiling. They also matched up my trim work... more »
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon.
Terri Halpin
Beautiful and exquisite showroom with gorgeous bathroom design options.
Business Response:
We strive for constant improvement, and appreciate feedback like yours! Positive customer experience is always a top priority. We look forward to serving you again.
Dean Kowalski
A great business starts with great people, and that's what we found at Columbus Bath Design. Everyone we worked with was friendly, helpful and caring.
We undertook a major master bathroom remodel (over 400 sq. ft.!) with Columbus Bath Design and ended up with a masterpiece. CBD showed up when they... more »
Business Response:
Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community.
Matthew B.
Great people and quality work.
Business Response:
Thank you, Matthew!
Marjorie Mullins
I absolutely love my bathroom remodel! My experience from the initial visit to the showroom to the finished remodel was excellent! Experienced professionals did an amazing job transforming my bathroom into a beautiful, modern spa like space which is exactly what I wanted. Thank you!
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon.
Mike
Columbus Bath Design just finished a full bathroom remodel and did an amazing job. New tub/shower, vanity, mirror, commode, fixtures and floor. From the initial consultation/estimate to the install it was stress free. They are fair with their pricing and provided a detailed breakdown of all the... more »
Business Response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
Jeff VARNER
We were looking to do just a shower glass remodel. Not a good fit for CBD, but Darrel King was very helpful and gave us some good advice.
Business Response:
We are glad you've enjoyed your time with our team. Thanks for choosing us!
Brad Shaw
What an incredible job! We had been looking for over a year for a company to make our vision come alive. They not only did that, but they also provided great ideas to make our vision even better. The attention to detail was evident in everything they did. They are also good people, which was... more »
Business Response:
We strive for constant improvement, and appreciate feedback like yours! Positive customer experience is always a top priority. We look forward to serving you again.
Tony edwards
I am a contractor and one of my workers threw away a small panel piece. Homeowner called and spoke with Darrell King and he helped us out tremendously! Thank you very much. I will highly recommend you to my customers!
Business Response:
Thanks for recommending our team!
Mary Trinity
We love our new master bathroom! Michelle and her team at Columbus Bath Design are amazing. Michelle's team renovated that bathtub shower surround at my prior home in 2003-ish; and it still looked great when we sold that home in 2021. This time, they renovated the whole master bathroom - bathtub... more »
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon.
Tim Karshner
Business Response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
David Giesman
We've had Columbus Bath Design remodel 3 bathrooms from 2019 through 2022, and in all cases, we were very happy with everything from design to completion. I would use them again without any reservations and can highly recommend them.
Business Response:
We are glad you've enjoyed your time with our team. Thanks for choosing us!
Richard and Denise S
Super experience with Columbus Bath Design. Practical design recommendations, quality materials, timely communication, excellent workmanship. The technicians were prompt, worked efficiently, were courteous and respectful of our home. Great experience working with the owners Michelle and Joey. If... more »
Business Response:
Our team loves hearing from happy customers. Thank you so much for sharing your feedback!
Sherri Monteith
We were extremely happy with Columbus Bath Design. Their work was high quality, the materials were high quality, they were pleasant and on time. The crew always cleaned up after they finished for the day. It was an excellent value for the money and we would use them again in a heartbeat.
Business Response:
We're thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us.
Sarah Bennett
Darrel didn’t push he gave us a very good estimate ( others were $5,000 higher ) told us what to expect with the process and installers . Oh the installers I can’t say enough about them !! What they did in one day !! Clayton is so knowledgeable and the others ( can’t remember their names but... more »
Business Response:
We strive for constant improvement, and appreciate feedback like yours! Positive customer experience is always a top priority. We look forward to serving you again.
Salim Akhter
We just remodeled our hallway bathroom and made it a Jack & Jill bathroom (making it an attached from two bedrooms). Working with Michelle, Joey and the entire crew was an absolute pleasure for us. Tub to a standing shower conversion project was started & finished right on time and with very... more »
Business Response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon.
Vicki M.
Great experience with the team at Columbus Bath Design. From their expertise during the planning stage, to the professionalism and workmanship of the install crew, I would highly recommend Columbus Bath Design for any bath project.
Business Response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
Mary Ellen Hardies Smalley
The last two weeks was the final planned interior project at our home. 12 years of improvements done!
Primary walk in closet. Primary en-suite bathroom and hall bathroom.
I couldn’t be happier.
Before and after photos show the true transformation from 1982 to 2022!
Thank you Columbus Bath... more »
Business Response:
We’re so happy to hear you love your new bathrooms and enjoyed your experience with our team! Thank you for sharing!
Mary Ellen Hardies
The last two weeks was the final planned interior project at our home. 12 years of improvements done!
Primary walk in closet. Primary en-suite bathroom and hall bathroom.
I couldn’t be happier! Before and after photos show the transformation from 1982 to 2022.
Thank you Columbus Bath Design by... more »
Business Response:
We're thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us.
Mary Ellen Smalley
The last two weeks was the final planned interior project at our home. 12 years of improvements done!
Primary walk in closet. Primary en-suite bathroom and hall bathroom.
I couldn’t be happier.
Before and after photos show the true transformation from 1982 to 2022!
The attention to detail and... more »
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon.
Laura Joyce
Columbus Bath Design was so easy to deal with from the moment they came out to look at our bathroom (which had a huge soaking tub and a separate room for the toilet and a small cubicle shower). Joey and Michelle asked what we wanted and within a few minutes they had a tentative plan. We now have a... more »
Business Response:
We are glad you've enjoyed your time with our team. Thanks for choosing us!
Leah & Jeff Gerard
This is our second bath remodel with Michelle and her team at Columbus Bath Design since we were so pleased the first time. Michelle and her team were very attentive to detail and our ideas while offering suggestions. Products and workmanship were superb!
Business Response:
Our team loves hearing from happy customers. Thank you so much for sharing your feedback!
Jennifer Leight
I can't say enough good things about Michelle and her team and the work they did for a full remodel of our master bath. From start to finish, she was upfront and responsive. She was patient with all of my design questions and worked hard to fulfill all of my requests for my dream bathroom. Her... more »
Business Response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon.
Amy Via
We hired Columbus Bath design to replace our tile shower in our master bath, install wainscoting around a garden tub and tear our a shower/tub combo and install a shower only in a hall bath. The product options were great and they were the only company we could find who respected and appreciated... more »
Business Response:
We're thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us.
Dick Falcone
Columbus Bath and Design did a wonderful job replacing a tub and surround in one bathroom and the shower and flooring in our master bath. Michelle and her team were so easy to work with from the beginning to the end our our project. Michelle provided detailed project costs up front (unlike their... more »
Business Response:
We strive for constant improvement, and appreciate feedback like yours! Positive customer experience is always a top priority. We look forward to serving you again.
Susan Moss
What a pleasure to work with CBD! They were professional and responsive throughout the entire process--from the selection of materials, installation and follow up. I will definitely use them again.
Business Response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon.
James Sampsel
In two days, our old bathroom was transformed into one as efficient and attractive as those I have experienced in high priced hotels. The workmanship is precise, and the effect is outstanding. I especially like the sliding glass doors on the bathtub. I marvel at how well everything fits together.... more »
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon.
Lindsey Smith
It was such a pleasure working with Columbus bath design! From start to finish, we felt our master bath project was in great hands. Darrell came out for the initial consultation and had great ideas. He listened to our wants and needs and added professional input when needed. There was no high... more »
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon!
Lindsey
It was such a pleasure working with Columbus bath design! From start to finish, we felt our master bath project was in great hands. Darrell came out for the initial consultation and had great ideas. He listened to our wants and needs and added professional input when needed. There was no high... more »
Business Response:
Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again.
Alice Carpenter
We are happy campers with the total remodel of our 1950s bath. Columbus Bath Design went above and beyond my expectations. And I have a bit of obsessive personality for detail. I reviewed CBD's proposal with retired contractor friend, who was impressed with materials CBD had to offer. I was... more »
Business Response:
Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community.
Vince P
The process was smooth from start to finish. The showroom had a lot of nice designs to choose from. The company met the scheduled installation start date exactly. I was extremely impressed by how quickly the installation was completed. The installers were professional, courteous, and worked... more »
Business Response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
Sue
All employees were courteous and cleaned up at the end of everyday. They always asked for my opinion when there was a decision to be made. If I didn’t like something they talked through it with me to come up with an agreeable decision.
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon.
Christina Jackson
the service was the top of the line
Business Response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
Nithya Rajan
They have several completely finished baths. This make it a lot easier to select the options.
Business Response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon.
Mark Jeffers
This is the second shower replacement that we had Columbus Bath Designs do. We weren’t going to update both but we loved the first one so much we did. What great people to work with. Exceptional quality and workmanship. Thanks everyone there. They both look great!
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon.
Scott and Becky Dissinger
Tremendous work and wonderful results. The employees were highly skilled, diligent work effort and left our house super clean at the end of each workday. Highly recommend this company!
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon.
David Connelly
We have used Columbus Bath Design for three bathrooms and couldn't be more pleased. They do great work, start and finish when they say they will. They provide good value for the money.
Business Response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
Captain 1701
Columbus Bath did an OUTSTANDING JOB! The installers were VERY friendly and professional. Even the staff at their store were a big help. This is the first time in over 30 years that I had my bathroom redone. I was very picky about who to choose. I will definitely have then do my other bathroom.... more »
Business Response:
Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community.
Katie Rader
My husband and I are very pleased with the bath remodel that Columbus Bath Design performed. They expanded our shower making a seat. They replaced the flooring, countertop, built in mirror, replaced the tile with onyx and installed shower glass. From start to finish Michelle and her crew were... more »
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon.
Todd Hagenah
I cannot speak more highly about the quality of the work and the professionalism of the owner of this company. We contracted for a full remodel of a second bathroom in my Columbus condo. The estimate was precise and the delivery of the service was on target. I would not hesitate to use Columbus... more »
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon.
Scott Baxter
My wife and I just finished a full remodel of two bathrooms, an upstairs full hall bathroom and a large master bathroom with Columbus Bath. I want to say how happy we are with the finished product and that Columbus bath met or exceeded all our expectations in all areas of the job. Michelle Wray met... more »
Business Response:
We are glad you've enjoyed your time with our team. Thanks for choosing us!
Eric Kimball
Please allow me to strongly agree with Laura’s sentiment. Rarely (sadly) in this day and age, are we fortunate enough to benefit from a consummate professional like yourself. You quickly solved a rather challenging problem we faced, and you did it with empathy, speed, and thoughtful... more »
Business Response:
Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again.
Laura Kimball
The bathrooms were both completed on Saturday and look absolutely beautiful. We could not be happier with the timing, craftsmanship, and the professionalism of your team.
Again, thank you so very much for making this happen. You really went above and beyond, and that isn’t something you see... more »
Business Response:
Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community.
Thao Truong
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon.
K. Bartley
Such a fantastic experience! .
This company exceeded our expectations from the very beginning to assist us with choices to scheduling and then of course the renovation. We have done both of our bathroom remodeling projects with them and experienced the same each time. I cannot say enough positive... more »
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon.
Angela Maycock
They are knowledgeable, courteous and talented. I went with a friend and enjoyed our time with the owner. If I have my bathroom renovated I will definitely go back!
Business Response:
We are glad you've enjoyed your time with our team. Thanks for choosing us!
Howard and Pam Draves
We had our new tub and surround installed by Columbus Bath Design. We visited their Polaris showroom and I loved their designs. Michelle assisted us with an in-home visit where we made our final selections. Clayton and Vic did an amazing job with the install in less than 5 hours!! I couldn't be... more »
Business Response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon.
Jeffrey
We are very pleased with the way our master bathroom turned out. The onyx stone is beautiful and very easy to keep clean. Michelle took the time to meet with us several times and helped us choose products and colors. She is knowledgeable but does not push you into any particular choice. The... more »
Business Response:
Hi, Jeffrey. We’re thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us.
Jeffrey
We are very pleased with the way our master bathroom turned out. The onyx stone is beautiful and very easy to keep clean. Michelle took the time to meet with us several times and helped us choose products and colors. She is knowledgeable but does not push you into any particular choice. The... more »
Business Response:
Hi, Jeffrey. We’re thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us.
Jeffrey
We are very pleased with the way our master bathroom turned out. The onyx stone is beautiful and very easy to keep clean. Michelle took the time to meet with us several times and helped us choose products and colors. She is knowledgeable but does not push you into any particular choice. The... more »
Business Response:
Hi, Jeffrey. We’re thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us.
Sam Garea
Michelle is very experienced in this industry and has mastered how to deliver top quality product and installation, while keeping costs below competitors. I got a few quotes when I started my project, and CBD offered not only the most customized solution and the top of the line product, but they... more »
Business Response:
We’re so glad you enjoyed your experience! We’ll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
John Creeger
Everyone at Columbus Bath Design was professional and helpful, from the beginning of the project to its completion. Even when an unexpected issue occurred, they provided me with the information I needed and worked to correct the problem. It was a pleasure to work with them.
Business Response:
Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again.
Jennifer Hamm
Great.....love the look and how clean it stays!!
Love that you took the walls down to the studs, checked for water and rebuilt! Also... I love the shower doors!
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon.
Dennis Cannon
The entire process of a bathroom remodel was great. From meeting with the sales staff to working with the contractors. The workmen were very neat and cleaned up when finished for the day. Everything went smoothly and ON TIME!
Business Response:
We are glad you’ve enjoyed your time with our team. Thanks for choosing us!
Dave and Suzanne Roberts
It was easy with Columbus Bath and Design, the contractor s were pleasant and talked with me concerning my expectation!
The owner Michelle did everything possible to expedite my bathrooms, I love them.
I am so pleased, thanks you to everyone.
Suzanne Roberts
Business Response:
Our team loves hearing from happy customers. Thank you so much for sharing your feedback!
Karen Spencer
The Columbus Bath Design crew did a great job. I would highly recommend them.
Business Response:
We’re thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us.
Shona Goode
They did great job!! I love it
Business Response:
Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community.
Jim Haferkorn
The Columbus Bath Design team remodeled the Master Bath in our condo in October of last year. Michelle Wray did a phenomenal job working with my wife on the design and materials. She made several design suggestions that we didn’t even think were possible, but that made our bathroom unbelievably... more »
Business Response:
We strive for constant improvement, and appreciate feedback like yours! Positive customer experience is always a top priority. We look forward to serving you again.
Cheryl Faroughi
Columbus Bath Design recently remodeled our master bathroom. We appreciate the entire team in helping with the incredible transformation. It was amazing to work with all of you! We couldn’t be happier. Thank you all!
Business Response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon.
Douglas Brunner
Columbus Bath Design did a wonderful job installing a new shower/bath tub in my condo! They completed installation in only one day and after seeing the final product I was even more pleased than I realized. They did a wonderful job, it looks clean, neat, and absolutely amazing. Communication was... more »
Business Response:
We’re so glad you enjoyed your experience! We’ll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
William S
I recently had Columbus Bath Design complete my 4th bathroom renovation with two others being planned. I really enjoy working with Michelle because of her insight of bathroom design and consideration of budget constraints. Since this was my 4th remodeling project, I have been able to observe most... more »
Business Response:
Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again.
Theodore Brunst Iv
Michelle and team were incredible. From the design phase through follow up they were professional and a pleasure to work with. Michelle found out that our baby due date was moved up one month and did everything possible to complete the job ahead of time. We looked around at multiple companies... more »
Business Response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon.
Teddy Brunst
Michelle and team were incredible. From the design phase through follow up they were professional and a pleasure to work with. Michelle found out that our baby due date was moved up one month and did everything possible to complete the job ahead of time. We looked around at multiple companies... more »
Business Response:
Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community.
Jim and Tonia Haferkorn
I'd like to thank you and your team for doing such a fantastic job. You exceeded our expectations in every phase of the job--from initial meeting, materials preview and fine tuning, during installation, right down to the final, finishing touches. You can truly be proud of your very professional... more »
Business Response:
We’re so glad you enjoyed your experience! We’ll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
Jo and Ed Yuhas
Thank you so much for all the direction and great advice for our bathroom renovation; I am really enjoying the final product..so glad we went with the quartz on the tub deck, surround and sinks..it's looks very streamlined and classic; I am really pleased with the faucets, hardware and the onyx... more »
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon.
Laura Merritt
Love our new bathroom! It feels like it should be in a luxury hotel suite. The team at Columbus Bath Design were amazing to work with. They were professional throughout the process and offered terrific suggestions on design. Would definitely recommend them.
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon.
Laura Merritt
Love our new bathroom! It feels like it should be in a luxury hotel suite. The team at Columbus Bath Design were amazing to work with. They were professional throughout the process and offered terrific suggestions on design. Would definitely recommend them.
Business Response:
We are glad you’ve enjoyed your time with our team. Thanks for choosing us!
William and Nancy Mapes
The project was a complete remodel of a 29 year old master bathroom and closet. It was completed on the projected date and within the contracted amount. All of the workers, from the beginning to completion were on time, worked diligently, were competent, and cleaned up daily before they left. ... more »
Business Response:
Our team loves hearing from happy customers. Thank you so much for sharing your feedback!
Melanie K. Smith
All the workers were very professional, paid attention to detail. we really liked Rob. he was with us the most and we enjoyed his personality and his work ethic. he cleaned up the place every day.,
he did a great job on the bathroom and the floor bathroom. can we have Rob do our kitchen floor? ... more »
Business Response:
We’re thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us.
Vic and Sharon Johnson
From start to finish the experience with Michelle and her entire team was personalized and professional. I love my new bathroom and would have never gotten the bathroom design that I wanted without Michelle patience and brainstorming. Thank you. It truly is gorgeous.
Business Response:
Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again.
Earlene Morton
I’m very happy with the transformation of my bathroom, Michelle and her team are great to work with, if you’re looking for someone to remodel your bathroom, contact: Columbus Bath Design. Thanks, ... more »
Business Response:
Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community.
Scott Saffell
Columbus Bath Design was absolutely awesome to work with on our long awaited Master Bathroom remodel! Michelle & Joey, the owners were very hands on in helping us design out new bathroom and pick out all of the materials, even meeting us several places to help pick out tile, flooring and... more »
Business Response:
We are glad you’ve enjoyed your time with our team. Thanks for choosing us!
Amy Harringon
Quick, accurate, uncomplicated.
Business Response:
We’re so glad you enjoyed your experience! We’ll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
Robin Haag
From start to finish, everything was. Superb! I've not had good experiences with contractors in the past. Columbus Bath Design did exactly what they promised in a timely manner. The product is high quality and they took great care of my home. Customer service was extroidonary!
I Love my new... more »
Business Response:
Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community.
Donna Hill
We had a wonderful experience with everyone we worked with at Columbus Bath and Design. I was not interested in replacing or redoing my master bath but my husband was confident I would like the finished product. We had a white shower, creamy tan countertops, and a white soaking tub that clashed. We... more »
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon.
Tara Hall
I can't say enough good things about Columbus Bath Design. Clayton and team did a complete overhaul of our extremely outdated bathroom and did a phenomenal job. Michelle and Clayton have been so accommodating. Thank you so much
Business Response:
Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again.
Tracey Galloway
Business Response:
We love getting feedback from customers like you! Our dedicated staff is pleased to see your encouraging review. We look forward to serving you again.
Tony Palombaro
My wife and I are extremely happy with the shower overhaul that Columbus Bath Design completed for us. All the staff was so easy to deal with, they were prompt and took the time to educate us on the whole project. Thank you Michelle, staff and everyone at Columbus Bath for an amazing job and... more »
Business Response:
We’re so glad you enjoyed your experience! We’ll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
Sharon Puchala
Quality products & courteous, professional staff. Top-notch installation team. Five stars!
Business Response:
We strive for constant improvement, and appreciate feedback like yours! Positive customer experience is always a top priority. We look forward to serving you again.
Ted Ahlberg
Awesome! It looks better in person than the pictures and FaceTime!
Business Response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon.
Rich Hurni
Columbus Bath Design did a great job on the tub-to-shower conversion in my 82-year old Clintonville home. Product and finish selection was easy at the showroom, the price was very reasonable and the guys in the field did a first-rate job. They were flexible in their scheduling during the pandemic... more »
Business Response:
Hi, Rich. We're so happy to hear you love your new bathroom! Thank you so much for choosing us to do your remodel. Sincerely, your Columbus Bath Design team.
Katherine Murphy
We recently made the decision to remodel our master bathroom to “age in place” with more ease. After exploring other sources we met with designer, Courtney at Kitchen Kraft/Dream Baths. We found Courtney to be personable, professional, knowledgeable and helpful. After listening carefully to... more »
Business Response:
We’re so glad you enjoyed your experience! We’ll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
Matt Chiles
We are so happy with our bathroom remodel from Columbus Bath Design! The showroom was so helpful for viewing the options in person and Michelle was wonderful in helping us to choose the perfect styles and colors to suit our space. The install went smoothly and the installers took great care to... more »
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon.
Cory Matyas
They did a great job in our master bath! Everyone we worked with was outstanding. Highly recommend!!
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon.
Happy Chi
I highly recommend Columbus Bath Design. We had our bathroom remodel last month by them. They are reasonable pricing and we are very satisfied by the quality of their job and superb customer service.
Business Response:
Thank you so much for sharing your experience working with Columbus Bath Design. We are delighted you are pleased and are enjoying your new bathroom.
Anonymous Reed
Perfection! Great company to work with from design to install. They remodeled all 3 of our bathrooms and each time exceeded our expectations. We highly recommend them!
Business Response:
We are glad you’ve enjoyed your time with our team. Thanks for choosing us!
Eric Finchum
Wow! Start to finish, Columbus Bath Design has been a pleasure to work with. The sales process (Darrell) was straight forward, honest, no pressure and the company delivered on all of his promises. We decided to do both bathrooms at once. We received 5 different quotes, Columbus Bath listened to... more »
Business Response:
We are glad you’ve enjoyed your time with our team. Thanks for choosing us!
Mike
The installers were prompt, courteous, experienced, clean and conscientious. They went out of their way to leave our home as they found it each day. Love the new shower!!
Business Response:
Our team loves hearing from happy customers. Thank you so much for sharing your feedback!
Maria C. Ferriol
Since we first stepped into their showroom, we were treated like VIPs. Michelle was so professional, courteous and knowledgeable. She cared to listen to our requests and offered great advise and recommendations always having all-the-time-in-the-world for us. During the house visit for measurements... more »
Business Response:
Our team loves hearing from happy customers. Thank you so much for sharing your feedback!
Jeff Foxall
We had Columbus Bath Design completely remodel two bathrooms (a hall/guest and a master) and update a half bath. The two bathroom remodels were complete renovations. Both had their showers, vanities and flooring removed and everything new put in right down to the TP holders The master had to have... more »
Business Response:
We’re so pleased that you are happy with our services. Your opinion of us is important, so thanks for the feedback.
Best wishes!
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Di
Michelle, when you started your company, did you advertise "nice guys only" need apply? Keith just left and did a fabulous job on grab bars, etc. I can't thank you enough for all your consideration and kindness (Joey too) during my shower conversion. Your company deserves a commendation for... more »
Business Response:
So glad you were happy with your experience, Di! We strive to provide great service to valued customers like you and look forward to serving you again.
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Michael Hegarty
Timely and efficient. Finished work exceeded expectations. Work areas cleaned after construction. Would highly recommend to anyone looking for quality craftsmanship in a remodel project.
Business Response:
So glad you were happy with your experience, Michael! We strive to provide great service to valued customers like you and look forward to serving you again.
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Karin Barrett
your workers were great and did a awesome job!!!
Business Response:
We’re so pleased that you are happy with our services. Your opinion of us is important, so thanks for the feedback.
Best wishes!
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John Weeks
My wife and I purchased a home a few years ago with a master bathroom that was original to the house. This meant a bathtub that we never used and a shower with the usual “builder grade” frame and style.
We noticed last fall that the floor in front of the shower door was soft, and upon... more »
Business Response:
We’re so pleased that you are happy with our services. Your opinion of us is important, so thanks for the feedback.
Best wishes!
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Jami Laycock
Awesome products & professional installers who were able to complete it in one day! We love our new bathroom thank you!!!
Business Response:
So glad you were happy with your experience, Jami! We strive to provide great service to valued customers like you and look forward to serving you again.
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Debbie Fotoples
Every time I walk into our owner's bathroom I just think...WOW...I love it. From my initial contact with Michelle and her team through the end of the project, my husband and I felt she was very easy to work with, provided a variety of different options to work within our budget and the end result... more »
Business Response:
We’re so pleased that you are happy with our services. Your opinion of us is important, so thanks for the feedback.
Best wishes!
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David Giesman
We had 2 baths remodeled by Columbus Bath Design. Their work and quality were very good and their workers were reliable, friendly, experienced, and professional. We have very high standards and I have nothing but good things to say about them. I don't usually even give recommendations because... more »
Business Response:
So glad you were happy with your experience, David! We strive to provide great service to valued customers like you and look forward to serving you again.
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Danielle
Awesome experience! The team was super helpful and knowledgeable from the moment I came into the showroom through to the contractors completing the remodel. They also completed it one day early. Amazing! Highly recommend!
Business Response:
We’re so pleased that you are happy with our services. Your opinion of us is important, so thanks for the feedback.
Best wishes!
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Ken and Jean Cation
We are extremely pleased with the Columbus Bath Design Team. Michelle and Joey were most helpful in guiding us through the various designs and features available to incorporate into our Master Bathroom major remodel project.. The construction and installation team were amazing! They started our... more »
Business Response:
So glad you were happy with your experience, Ken And Jean! We strive to provide great service to valued customers like you and look forward to serving you again.
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Danielle Piccione
5 stars!
From the moment I walked in the showroom I knew this would be a great experience. Emily showed me around and explained the process since it was my 1st remodel. Then Michelle came to my house with great ideas in my price range and helped me pick out all my new bathroom accessories. I then... more »
Business Response:
Thank you, Danielle. We are sincerely delighted you had a good experience and are enjoying your new bathroom.
John Scherer
Michelle is super helpful!
Business Response:
So glad you were happy with your experience, John! We strive to provide great service to valued customers like you and look forward to serving you again.
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Luke Snyder
Great ownership!
Business Response:
We’re so pleased that you are happy with our services. Your opinion of us is important, so thanks for the feedback.
Best wishes!
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Kent Webster
Michelle went out of her way to help us choose our materials, the installation team was skilled/courteous, and the work was done ahead of schedule!
Business Response:
So glad you were happy with your experience, Kent! We strive to provide great service to valued customers like you and look forward to serving you again.
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Annie Blacker
Get your bathrooms done here!
Business Response:
Thank you for the recommendation!
Anna Peterman
Overall a great experience. Beautiful results. 5 star company!
Cost: Company works hard to get what you want and fit things into your budget.
Craftsmanship: The level of quality was very high. I’m a picky person for details and they exceeded my expectations. (Grout/sealer lines, alignments,... more »
Business Response:
Anna, thanks so much for these kind words. We work very hard to try to exceed each customer's expectations. We love knowing you are pleased with our work.
Kathleen Bouman
I am a current client. This is for Michelle. Keith and Kevin did such fine work for us putting in our new shower. They worked so hard! Everything was covered; cardboard was laid on our hardwood floor to protect it, and the bathroom was clean when they finished. We understand it will take a few more... more »
Business Response:
Kathleen, thanks for this great review. We are so happy to hear you are pleased with our installment!
Tim Burga
We are very pleased with our bathroom renovation. The staff was very responsive, answering our questions before the project began, and helping us stay within budget. The workers came on time, covered our furniture so it wouldn't get dusted and did a very good job.
Business Response:
Tim, we're so glad to hear you are enjoying your renovation! Thank you for the feedback.
Gloria Elliott
Not five stars—TEN stars!! Professional, dependable, knowledgeable, respectful of my opinions, patient (with my myriad questions), Additionally, they cleaned up inside and out every single day.
A FABULOUS COMPANY, starting with owner Michelle right down to her whole crew of installers‼️ We... more »
Business Response:
Gloria, we're excited to hear you enjoy the renovation! Thank you for the ten star review.
Gretchen Haas
It was a great experience from the beginning to the finished product. Michelle is great to work with, as was the crew. Project started on schedule and finished as stated. Our new bath room is Beautiful! We are enjoying it. I would highly recommend Columbus Bath Design
Business Response:
Gretchen, we're so happy to hear you are enjoying your new bathroom! Thank you for the recommendation.
Janet Swisher
Just did a tub to shower conversion and I am beyond amazed at how great our new shower looks will definitely recommend to use Columbus bath to anyone
Latishra Barton
I had a hard time deciding who I wanted to do my shower remodel. I am so glad I went with Columbus Bath Design. The owner Michelle was very friendly and I appreciated her reaching out to me to make sure I was satisfied. From start to finish, Darrell made sure I was happy and things were completed... more »
Business Response:
Latishra, thank you so much for this incredible feedback. It is so important to us that each one of our projects is customized to our clients, and strive to keep you in the loop with all design and remodeling decisions made along the way. We are proud of your project, and so happy you had a good experience.
Stephen Covert
Columbus Bath and Design by Luxury Bath did an amazing job for me. My son was getting and I was going to be hosting family and friends for a Sunday morning brunch after the Saturday wedding. I had procrastinated way to long to have my bathrooms redone (which was desperately needed). The... more »
Business Response:
Stephen, thank you so much for this awesome feedback. We strive to give you the bathroom of your dreams while working in a timely, efficient manner that coincides with your schedule. We are so happy that you had a good experience.
Marilyn Bailey
Columbus Bath Design by Luxury Bath did an exceptional job on another bathroom for me. They transformed a drab half-bath into a beautiful, and may I add, a Magazine worthy looking bathroom. The workers were friendly, on-time and definitely knew what they were doing. I am so pleased with the... more »
Business Response:
Marilyn, thank you so much for taking the time to leave this incredible feedback. We want nothing less than to give all of our customers a "beautiful" and "Magazine worthy" space and we are so happy that we accomplished just that.
Candy Lucas
From the first meeting until the bathroom was finished, everyone was helpful, polite and offered ideas. The cost was reasonable and the bathroom was finished on time. Michelle was great to work with. I am very pleased with the results. I would highly recommend Luxury Bath.
Business Response:
Thank you, Candy! We loved working with you and exchanging ideas and we are happy to hear you had a good experience working with us.
KENNETH M HARL
Everyone kept on schedule and kept us well informed as the project moved on. All of the people we met from the different crews were great guys. Very professional and knowledgeable. I am probably pretty picky and if I saw anything that I thought needed to be remedied, they were always very... more »
Business Response:
Thank you, Ken! It is our goal that you love every aspect of your project, down to the very last detail, and we were happy to work with you to make that happen.
Jon L.
They were quick in scheduling an estimate appointment immediately and were helpful over the phone and in person with all questions. I am glad we came to the showroom for a review before agreeing to install with Columbus Bath Design over other companies who quoted with us. We were very impressed... more »
Business Response:
Jon, we strive to obtain your satisfaction! Thank you for sharing this experience.
Michelle came out to give me an estimate and was very personable and not high pressure at all. The work was done as promised and on time. The gentleman who did the work was very nice and efficient. Left my house clean and the bathroom fabulous! I would highly recommend this company!
Business Response:
We appreciate you sharing your experience!
Smiley's Mom
Fabulous experience. Professional. Highly recommend!
Business Response:
Thank you for sharing!
Sharlee & Jason Sherman
We thought the design options were of good quality and plentiful enough for us to make a choice we were comfortable with. Michelle provided good suggestions and feedback on the final choices we made. Her workers were timely, clean and professional and took care to protect surrounding areas as... more »
Business Response:
Your satisfaction is important to us! We truly appreciate you sharing your experience and your recommendation.
Crystal Ward
We had a shower installed by them. Price is on point. Install was smooth and quick. And the shower looks great. My only issue was the initial communication. Our invoice did not reflect the correct shower door and also the wrong dates were listed for the install. Both were corrected easily but a... more »
Business Response:
Crystal, thank you so much for sharing your experience with us. We are so happy to hear you were impressed with your service!
Kim Caito
Our experience with Columbus Bath Design was excellent. During the remodel of our both master bath and guest bath, Michelle went above and beyond every step of the way. She thoroughly explained how the entire project would proceed, provided guidance with product selection, and promptly answered... more »
Business Response:
Kim, our entire team is dedicated to keeping you informed and satisfied with every decision. Thank you for sharing!
Tony Bova
We had our kids bath as well as our master bath redone by Luxury Bath. During the planning stages of the projects, both Joey and Michelle were great to work with. During the installations, the 4-5 installers assigned to our projects were all very professional and did outstanding work! The kids... more »
Business Response:
Hi, Tony! Thank you for taking the time to leave this awesome review. We strive to be as professional and efficient as possible and to give our customers the best experience.
Karen Leviner
Michelle was excellent with guiding us in making decisions. She is very patient, kind, and efficient. We would highly recommend Luxury Bath, especially because of Michelle.
Our project was also scheduled for 2 days, but the work was completed in one day. And, someone came back the 2nd day to... more »
Business Response:
Hi, Karen! Thank you so much for taking the time to leave this awesome review. We we're so happy to work with you and happy that you love your remodel.
Linda Hock
We could not be more pleased with our new bathroom ! We love it. From the excellent design by Joey, to the professional assistance by Michelle in selecting our products, and the excellent service by the installers who made sure everything was perfect, our new bathroom exceeds our expectations.... more »
Business Response:
Thank you so much, Linda! We are thrilled to hear that you are pleased with your new bathroom and so happy that you had such a great experience.
David and Karen Kendall-Sperry
This is our second experience with Luxury Bath! Both times we were very pleased! It is wonderful working with Michelle and her team! Thank you!
Business Response:
Thank you so much, David and Karen!
Marsha George
We had Luxury bath remodel our upstairs baths and a half bath downstairs as well as the laundry room. I can't say enough about how attentive the owner, Michelle is, and how much we appreciated all the installers. Michelle assisted picking out materials and paint colors, and is very responsive to... more »
Business Response:
Thank you so much for your review, Marsha. We are so glad you enjoyed working with our team and were pleased with our service. It's great to hear our crew left your home clean and you love your new spaces!
Mike Schmidt
Shower stall remodel using the oynx collection and moen fixtures; approx. cost $8,500.
We priced several competitors in the area and Luxury Bath was competitive and reasonable. They took time to explain their process, the materials and stay within our budget. The demo and installation took about... more »
Business Response:
Thank you so much for your helpful feedback, Mike. It's great to hear you were pleased with our work and the cleanliness of our team. We appreciate your recommendation!
James & Antoinette Miranda
The experience was very positive. The workers were professional, on time, and personable. Michelle was great and if there was an issue she immediately responded and had the problem solved. I absolutely love my bathroom. Luxury Bath was the right choice.
Business Response:
Thank you for your feedback! We are so happy to hear you are pleased with your experience working with our team.
Brian & Becky Mills
Everyone at Luxery Bath very professional and great to work with. Our kitchen looks beautiful!
Business Response:
Thank you, Brian and Becky!
Matthew Maurer
Great company who did a tremendous job on our jack and jill bathroom. I can't wait to have them work on our other bathroom. They were professional, quick with their install and the finishes were great. I highly recommend taking a look at them for all your remodeling needs.
Business Response:
Thank you for your review, Matthew! We appreciate your recommendation of our team!
Matthew Maurer
Great company that did a tremendous job on our jack and jill bathroom.
Business Response:
Thank you, Matthew! We are so glad you are pleased with your new bathroom!
julie shaver
We have used Luxury Bath 2 times and have been very satisfied with their service. They removed a tub and added a larger shower. They were always.professional from the initail sales call through installation. I would highly recommend their services and plan to use them soon for a new vanity.
Business Response:
Thank you for your review, Julie! We have enjoyed working with you and are happy to hear you had another good experience with our team!
Dawn Poe
Extremely pleased with our new bathroom! The workers were very polite, paid attention to detail, workmanship was Awesome!! Owners Michelle and Joey were very easy to work with. We are not local so had no idea who to go with but checked out 3 other businesses and decided on them. Very happy with our... more »
Business Response:
Thank you, Dawn! We are so glad you feel our work met your expectations and you love your new bathroom!
Kevin Lynch
The job hit a road block or two, but Luxury Bath made the trouble easy to get past! I recommend Luxury Bath Systems with no reservations whatsoever!
Business Response:
Thank you for your recommendation, Kevin!
Steve Poe
Michelle and her team were fantastic to work with. She always made time to answer questions and show us all options. Her workers that made the install were meticulous! We could not be happier with Luxury Bath and will use them again for future re-modeling projects. It was actually a lot of FUN!... more »
Business Response:
Thank you, Steve! We are so happy to hear you had fun working with us! We look forward to working with you again in the future.
Judy & Richard Pottorf
It was GREAT!! To an old bathroom and made an updated wonderful shower experience! Workers were very professional and cleaned up everyday.
I plan on using Luxury Bath again and have had wonderful comments from everyone who saw the old to the new😋
Business Response:
Thank you, Judy and Richard! We are so glad you enjoyed your experience working with us!
Cheryl Hodge
Great job! Worked well to supply me with options and get exactly what I wanted. Installation went well with exact arrival times and work was done in the time slot allotted. Everything has worked perfectly and I feel secure that everything was done properly and secure. It's been a wonderful... more »
Business Response:
Thank you, Cheryl. We are glad your work was completed on time and we were able to execute your vision!
Sheila Gill
We are absolutely delighted with our three remodeled bathrooms. From our first visit to the Luxury Bath showroom and appointments with Joey and Michelle through the last day of our remodel, we were impressed with the warm professionalism and expertise with every craftsman who entered our home.... more »
Business Response:
Thank you so much for taking the time to write this thoughtful review, Sheila. It's great to hear you enjoyed working with our team and were pleased with our work and professionalism. We appreciate your recommendation!
We're so happy with our remodeled master bathroom! The bathroom is beautiful of course, but really the best part is how great the guys were who came to do the work as well as Michelle and her team at the office. They're so nice, really know what they're doing, and care about getting every detail... more »
Business Response:
Thank you so much for your review! We are so glad you are pleased with our work and your new master bathroom!
David and Mary Porretta
Working with Luxury Bath has been a wonderful experience for the remodeling of our three bathrooms. Michelle, Joey and all the workers were outstanding. Michelle was great offering much needed advice and design suggestions. All of the workers were courteous and professional. We are so happy with... more »
Business Response:
Thank you, David and Mary! We are so happy to hear that!
Becky Shonebarger
Michelle and Joey run a A++++ company! Everyone they hire is so professional. We had a couple minor issues, but they were right on it, and their follow-up was immediate. I would recommend them to anyone wanting a bath remodel!
Business Response:
Thank you, Becky! We appreciate your recommendation!
Gina Paolini
We contracted Luxury Bath to remodel our Master Bath. It is the second bathroom project for us. While selecting cabinets, we also decided to upgrade our half bath on the first floor. The project ran into a little snag when the manufacturer didn't send all of the cabinets as ordered. Luxury Bath... more »
Business Response:
Thank you, Gina. We are so glad you felt well-informed by our team and that our work was high-quality. We appreciate your kind words and recommendation!
Randall Palmer
Our experience w/ Luxury Bath was excellent. Michelle and Joey were very forthright, fair and helpful in all of our dealings. Work was performed in a timely manner w/ respectful workers straightening up every evening.
Price was very reasonable given the scope and quality of work, especially,... more »
Business Response:
Thank you, Randall. We are so glad you felt our team was considerate and you are pleased with our work!
Franklin Freytag
Had a tub/shower removed and a new one installed. Professional all the way around with a personal feel from the quote to the installation. Quick too as the job only took 6 hours. The installers left and then I noticed a small hole in the silicone on one of my shelves. Luxury Bath sent someone out... more »
Business Response:
Thank you for your feedback, Franklin. We are so glad your experience was personalized and you enjoy your new space!
Ken Emerson
It took a little extra time, since the wrong parts were ordered at first. But the gentleman that did the installation were fabulous! We are very pleased with the shower, and the shower door is amazing.
The onyx collection materials are very easy to clean.
Business Response:
Thank you, Ken. We are so glad you are pleased with your installation and enjoy your new shower!
Dick and Kathy Caster
Customer oriented. Friendly. Efficient. Professional. May very well be the BEST company we have ever worked with. Thx !
Business Response:
Thank you, Dick and Kathy! We are so happy to hear that!
Chad Smith
First, we like to state what a great crew of employees you have that assisted us. Keith was the main guy here all week and he is outstanding. Smart, nice and friendly and sharp. Vic and Shawn also great.
Charlie, the electrician great guy, super nice and knowledgeable.
He did some extra's for us,... more »
Business Response:
Thank you so much, Chad! We truly appreciate your thoughtful review and kind words. It's so great to hear you enjoyed your experience working with our team and the process was smooth! We wish you the best and hope to work with you again!
Terese Litteral
Very friendly and helped up pick out everything for our new bathroom.
Business Response:
Thank you, Terese!
Al and Julie Hohler
Reliable, professional, go the extra mile
Business Response:
Thank you, Al and Julie!
Don S.
Cindi & I just love how everything worked out!! Both the master shower and guest tub/shower are amazing. The bench seat in master shower is so nice. The white vanity with the matching onyx vanity top ties everything together so well. We also love the grey (master) and brown (guest) vinyl... more »
Business Response:
Thank you, Don. We are so happy to hear you both love your new spaces! We appreciate your recommendation!
Nedra75
I cannot say enough GREAT things about this company. We were new to the area and I cannot tell you how many people never called us back about a quote for our daughter's bathroom! There was one company that did call back and actually wanted DOUBLE what Luxury Bath quoted us.
The team was... more »
Business Response:
Thank you for your recommendation! We are so glad you were happy with our team and the results of your project!
Wayne and Ann Christie
When Joey came to give us an estimate for our second floor bathroom, he immediately thought out of the box and suggested that we reconfigure bathroom. Best thing we ever did! Michelle and all the staff were great to work with from start to finish. Any issues that came up were dealt with... more »
Business Response:
Thank you, Wayne and Ann. We appreciate your feedback and are so glad you are happy with the reconfiguration!
Sandra KHorn
I loved what Luxury Bath did to both our baths. It made such a difference! I will tell anyone how efficient the team was who Luxury Bath employs. You really want to work with this company. They were pleasant, efficient AND affordable.
Business Response:
Thank you so much, Sandra! That's great to hear!
Kathy Schantz
We are so pleased with our new master bathroom! Everything was perfect from start to finish. Joey gave us a fair and quick estimate and Michelle was there every step of the way, from helping us make selections on tile and quartz to cabinets and flooring! The crew was always on time and cleaned... more »
Business Response:
Kathy, thank you so much for the awesome recommendation! We are so happy to hear that you love your new bathroom. We love being your bathroom remodeling experts, and are so excited for you to enjoy your new space for years to come!
Leon and LaShawna Roberts
We had our bathroom remodeled and they did a great job....
Business Response:
Thank you, Leon and LaShawna!
Ted and Denise Decker
It has been one year and we are extremely happy with it. Better yet, my housekeepers love it too! Good experience compared to other various contractors we have had for upgrades/remodels.
Business Response:
Thank you, Ted and Denise! We are so happy to hear you are still pleased with your bath and you enjoyed working with us!
Rick and Deb Levy
Luxury Bath was great to deal with. They were in and out in about a week. The crew was polite, communicated well and made sure I knew what was happening each day. They did a great job and we are really pleased with the result.
Business Response:
Thank you, Rick and Deb. We are so glad you felt our team communicated well with you and you are pleased with our work!
Art Barr
The barn door style shower door was not sliding easily. Coulton came out and made an adjustment and everything is fine. He was prompt, courteous and showed me exactly what he did. We are very pleased with our entire experience with Luxury bath from the estimate thru installation and minor... more »
Business Response:
Thank you, Art and Judy. We are so happy to hear you are pleased with our service!
DAVE & BECKY BIBLE
Great experience in both design and workmanship.
Business Response:
Thank you, Dave and Becky!
Chauncey O. Dixon Jr.
We considered 3 different contractors to completely remodel our master and guest bathrooms in our home. We absolutely made the BEST choice in choosing Luxury Bath for this project.
Selling points that won us over to Luxury Bath, is they have their own employees, the work is NOT sub-contracted out.... more »
Business Response:
Chauncey, thank you so much for taking the time to write this thoughtful review. We are so glad that you are pleased with our service and had a good experience planning your space with us. It's great to hear you enjoyed working with our team and our work crew left your home clean each day. We are happy that you love your new bathrooms and hope you enjoy them for years to come. We appreciate your recommendation!
Carol Tennant
Showroom is beautiful, really helps with making material choices. Staff was very friendly and informative.
Business Response:
Thank you so much, Carol!
Maria Herman
We were extremely pleased with every aspect of our bathroom remodeling experience. Michelle and Joey were so wonderful and helpful. When they gave us an estimate, it was detailed and clearly spelled out. They priced it very competitively and honestly. Michelle helped us with choosing our... more »
Business Response:
Thank you for your kind words, Maria. We are so glad you enjoyed your experience working with our team! It's great to hear you love your new bathroom!
Mark Byington
We had a problem with our tub liner after 18 years of no problems. We were expecting 8 straight days of out of town guests who would need the full use of the bathroom. During a very busy season for Luxury Bath Systems, they made special provisions to make the necessary repairs for us. Many... more »
Business Response:
Thank you for your review, Mark. We are so glad we could help you!
Gary and Kathy Hahn
Everything was straightforward. We changed our minds a few times on several options up front and Michelle had no issues with that. She was very attentive to our wishes. Workers showed on time. Estimated length of time to completion was accurate. They cleaned up properly. There were no hidden costs.... more »
Business Response:
Thank you, Gary and Kathy! We are so glad you enjoyed working with us and felt we were up front about timing and costs. We appreciate your recommendation!
Susan Davis
Luxury Bath is awesome! I can't say enough about the professionalism shown by Joey and crew. Deb was great in helping me make a decision on the materials and just made you feel right at home! Only issue was the time it took to get done, having to wait on a shower door for 10 days...but the... more »
Chelsea Hoderfield
Gail H.
Luxury Bath did a wonderful job on short notice to replace our shower to accommodate someone with a balance and standing problem. They replaced the shower in less than a day and carefully placed the grab bar in an optimum position. The shower looks great and is easy to clean. Thank you, Luxery... more »
Business Response:
Thank you for taking the time to share your experience working with Luxury Bath. We are delighted you are pleased with your new shower and we were able to accommodate your time requirements. Please never hesitate to phone if there is anything we can do for you.
Janice M.
We had Luxury bath completely gut 2 bathrooms in our new condo built in 1989-the work was done in the early spring of 2017. Michelle, Joey, Matt and their crew of employees and contractors did an outstanding job fulfilling the design we created with Michelle. They were flexible with small changes... more »
Business Response:
Thank you so much for sharing your experience working with Luxury Bath and your kind words. We are delighted you are pleased with the work completed and sincerely enjoyed working with you as well. Please, never hesitate to phone if there is anything we can do for you.
Christopher Grant
Our master bathroom remodel with Luxury Bath went incredibly smoothly. From the moment we made our selections through the completion of the project, my wife and I were always well informed and comfortable with the process thanks to their design team. The craftsmanship and attention to detail from... more »
Business Response:
Thank you, Christopher. We are so glad you felt well-informed and comfortable with our team. We are happy to hear your questions were answered and you enjoyed your experience!
DD
We were very pleased with our experience with Luxury Bath from design to installation. The installers were easy to work with and we were pleased with the workmanship and quality of the work. The project turned out great, on time, within budget.
lynn anderson
We would highly recommend Luxury Bath! We had a total makeover of our master bathroom including drywall, floor, tub, vanity, light fixtures and medicine cabinet. They stayed on schedule and the finished work is beautiful. The installers, Jeremy and Keith, made sure to ask for our input to the... more »
Business Response:
Thank you for your recommendation, Lynn! We are so happy to hear you are pleased with your remodeled bathroom!
Justin Kerlin
I recently used luxury bath to fully renovate my master bathroom. I can't say enough about the experience they were timely and very professional. The finished product turned out fantastic.. couldn't be happier
Larry Kaple
The job was done in 3 days, it was all around professional, professional service, professional crew, clean up every day, exactly what was promised and then some! It was started when promised and completed on time. The price was by far the best we received, it was fair, and the work was above and... more »
Bruce W. Weide
Luxury Bath just did a complete remodel of our master bath. They were easy to work with, did the job as promised and when promised, and did quality work. We had a very good experience both times we've had them do this kind of work in our house. Highly recommended.
Bruce Weide
Luxury Bath just did a complete remodel of our master bath. They were easy to work with, did the job as promised and when promised, and did quality work. We had a very good experience both times we've had them do this kind of work in our house. Highly recommended.
Business Response:
Thank you Bruce! We are so glad you enjoyed your experience with our team and are happy with your new master bath!
Bruce W.
Luxury Bath just did a complete remodel of our master bath. They were easy to work with, did the job as promised and when promised, and did quality work. We had a very good experience both times we've had them do this kind of work in our house. Highly recommended.
Business Response:
Thank you for sharing your experience working with Luxury Bath. We are delighted you are pleased with your new bathroom and enjoyed the process. Please never hesitate to let us know if there is anything we can do for you.
Kay Knoll
Joey Wray came out and drew us a plan for an enlarged, luxury spa shower. We then met Michelle Wray and we chose. Fixtures, onyx, LVT flooring & acrylic Rob came on time each day & kept us informed of what was being done. Clayton was great installing the frame less glass shower & crown molting.... more »
Kay K.
Joey W*** came out and drew us a plan for an enlarged, luxury spa shower. We then met Michelle W*** and we chose. Fixtures, onyx, LVT flooring & acrylic Rob came on time each day & kept us informed of what was being done. Clayton was great installing the frame less glass shower & crown molding.... more »
Business Response:
Thank you for sharing your experience working with Luxury Bath. We are delighted you are pleased with your new bathroom.
Jim Kirkwood
The positive attitude of Michelle and we can do no matter what was a big plus. The company did a great job from start to finish.
Jim K.
I am very pleased with the whole job from start to finish.
Business Response:
Thank you, ***, for letting us know you are pleased with your new shower. It was our sincere pleasure working with you.
Rebecca J
What a great team to work with! Michelle Wray and her staff (Matt, Andy and Debbie) were very professional and we are very happy with the service, quality and recommendations from Michelle. They provided us with the best products for our new bathroom.
Business Response:
Thank you so much for your feedback, Rebecca. We will be sure to pass on your compliments to our team! Let us know if there is ever anything else we can do for you.
Ron Gallagher
Michelle and her staff are the ultimate when it comes to quality, service, details about the job from materials to installation. Luxury Bath remodeled all three of our bathrooms 16 years ago. They still look great. we just had our master bath shower re-caulked for the first time in 16 years. Mr.... more »
Business Response:
Thank you so much for your kind words, Ron and Vicky. It's so great to hear you are still happy with the 3 remodels we did for you! Let us know if there is ever anything else we can do for you.
Gary Anderson
Gary Anderson
Can't say enough superlatives about Michelle Wray and her team. We met with the other major bath remodeler, who was fine, but very limited on what they were willing to do, since they were focused on keeping it "simple." Michelle had a "whatever it takes" attitude and was more than happy to... more »
Gary Anderson
Can't say enough superlatives about Michelle Wray and her team. We met with the other major bath remodeler, who was fine, but very limited on what they were willing to do, since they were focused on keeping it "simple." Michelle had a "whatever it takes" attitude and was more than happy to... more »
Raymond Stankunas
We are completely satisfied with the high quality major renovation completed by Luxury Bath on our master bathroom. Luxury Bath continuously informed us of scheduling and reacted quickly to our requested changes. The installation team was professional, highly skilled and very customer focused. ... more »
Business Response:
Thank you for your review, Raymond. We are so glad we could keep you up-to-date on the progress of your project and you enjoyed working with us. We will be sure to pass on your feedback to our team! Your recommendation means a lot to us.
Amy Voorhies
Luxury Bath was fabulous when remodeling our bathroom. Installers were always on time, friendly, and cleaned up after finishing their work. I highly recommend them if you are looking for a fair price and awesome job!
Amy v
Luxury Bath was fabulous when remodeling our bathroom. Installers were always on time, friendly, and cleaned up after finishing their work. I highly recommend them if you are looking for a fair price and awesome job!
Business Response:
Thank you for those kind words, Amy! We are so happy to hear that you love your new bathroom!
Diana Paulins
Michelle is a true professional and makes herself available before, during and after the project is completed. She helped me choose the best products for my two bathrooms and provided top notch employees to do the installation. I am more than pleased with Luxury Bath, and I highly recommend them,... more »
Business Response:
It was our sincere pleasure to work with you, again. We hope you enjoy both of your bathrooms for years to come.
Maggie Hacquard
We were extremely happy with our Luxury Bath Systems experience! Michelle is very organized, and gave us an itemized list for our overall bid. Communicating with her throughout the entire process was very easy.
We felt so lucky to have Andy as our head installer. Simply put, he worked his butt off... more »
Business Response:
Thank you so much for your thoughtful review, Maggie. We're so glad you had a good experience and the communication process was easy for you. We want all clients to be well-informed of the progress of their projects at all times. We will be sure to pass on your compliments to Andy and Richard!
Allison Hoff
Great work and great people. Very easy to work with and the results were amazing.
Business Response:
Thank you so much for your feedback Allison! We're glad you are loving your results!
Peggy Caldwell
Great job on our master bathroom remodel! Thanks Michelle and crew!
Mariah Wray
Mark Krajewski
Did my sister's bathroom so beautiful very professional would not hesitate to recommend them to anybody
Janet & John McGough
Before we met with Michelle at Luxury Bath we explored a couple of other options to do a significant remodel of our master bathroom. They seemed like possible options but after going to the Luxury Bath Showroom and meeting with Michelle we saw that we could get a more customized remodel at a... more »
John Collins
Luxury Bath remodeled our bathroom in late March 2015 so we have had it for a few months after the project was completed. As baby-boomers soon to retire we wanted to age in place and made our upgrades based on our up coming needs. We are completely satisfied with our new master bathroom. We even... more »
Rick Hunt
Luxury Bath did a total remodel of both of our bathrooms (complete gut and rebuild, including raising the ceilings, new flooring, new fixtures as well as the bath/tub surrounds), and also installed a backsplash in our kitchen. This is the third time we've had Luxury Bath do work for us in homes... more »
Rick Hunt
Luxury Bath did a total remodel of both of our bathrooms (complete gut and rebuild, including raising the ceilings, new flooring, new fixtures as well as the bath/tub surrounds), and also installed a backsplash in our kitchen.
This is the third time we've had Luxury Bath do work for us in homes... more »
Mary Ann Wray
Luxury Bath did a wonderful, professional and top notch job. Everyone was friendly, considerate and cleaned up as they worked. It was almost like they weren't there after a day's work. Highly recommend Luxury Bath for your remodel job!
Bob & Mary Ann Wray
Luxury Bath did a wonderful, professional and top notch job. Everyone was friendly, considerate and cleaned up as they worked. It was almost like they weren't there after a day's work. Highly recommend Luxury Bath for your remodel job!
Christopher Fahey
Luxury Bath did an amazing job. We had 7 showers completely gutted and replaced (student housing). They were easy and prompt to communicate with. The estimate was thorough as well as the invoice upon completion. They used quality materials, finished on time and were under the... more »
beau a hamer
my wife and I could not be more pleased with the 2 bathrooms you did for us and Andy and Levi were the best
Dave Hayes
Luxury Bath did a great job remodeling our bathroom. They helped us with design ideas from the very start, then did exactly what we talked about. Their workers are professional, efficient, and skilled. We couldn't be happier with the final result.
Tom McCullough
Luxury Bath just completed a complete bathroom remodel at our sons 1940's house in Columbus. We were very impressed with their work and the finished bathroom exceeded our expectations ! I chose them based on reviews I had read on their web site, and since we live 2 hours from Columbus we stayed in... more »
MLC
Thanks to Luxury Bath, my master bath and attached closet now have a new look -- all due to a very friendly, competent, and professionally run family business. Thanks, Michelle, for your patience with me during my indecisive selection or materials. Your employees did a super job.
Mary Jo Bauer
Workers were polite and cleaned up after themselves. Custom vanity was not acceptable and I purchased a ready made vanity from Lowe's to keep project moving fo...
Mary Jo Bauer
Workers were polite and cleaned up after themselves. Custom vanity was not acceptable and I purchased a ready made vanity from Lowe's to keep project moving forward without delay. Luxury Bath had some scheduling problems and the project took 2 months longer than estimated. Good quality workmanship... more »
Steve Lutz, City Manager
Michelle,
I would like you to know that I had a great experience working with you and your employees.
Rob and Andy were as professional as can be. What a pleasant change to have workers arrive on time and with all of their tools/supplies for the day. On Monday, they told me my renovation... more »
Mary Sanderlin
Great experience. We had a master bath remodeled which went so well we had them back for our other 2 baths, they were always on time, thorough, and caring. Wish they did kitchens also! Thanks Luxury Bath.
Linda Landis
What a pleasure it was to work with Michelle and her staff in the remodeling of my bathroom. Michelle is so easy to work with, has a vast knowledge of her products, and is easily able to make recommendations for the customer to consider. Her workmen are excellent and are so easy to have in your... more »
Julie Johnson
We had our master bathroom remodeled after 29 years of living here. It was small in every way. With the help of Luxury Bath and without extending out of the original space, we made the bathroom seem almost twice as large. The room was gutted and transformed in about 4 days. A pocket door was... more »
Business Response:
Thank you for reviewing us, Julie! It's great to hear that you're happy with our work!
G. Smith
Finished product looks great. Very flexible in scheduling and working to get done timely. Workers were friendly and courteous. Very helpful in problem solving. Would recommend highly.
Rick & Debbie Geyer
Job well done Joey, Richard and Clayton . We had our bathroom completely gutted by Luxury Bath in our 1 bathroom home and Joey kept it functional for us to use the whole time, thanks for that . we are very satisfied with the finished product , our bathroom went from dingy to luxurious in a matter... more »
Phil M
We just finished a complete remodel of the master bath and replacing tub and toilet in the hall bathroom. The experience we had with Luxury Bath was very positive. Michelle and Joe worked with us with a complete design of the master bath. They started the project on time and completed the... more »
Jim King
We had a great experience with Luxury Bath remodeling our kids’ bathroom. They estimated that it would only take 5 days and that is exactly what it took. We have worked with several different contractors on various remodeling jobs throughout the years, and I can say without a doubt, this was by... more »
Peggy Parrish
Emergency situation that was solved with care, speed, quality, and precision! Almost, but not quite, makes you hope for another problem. You are the best!
Beverly Oddi
I recommend LUXURY BATH to our clients and friends, being a Real Estate agent I refer only the best contractors I have personally used and our clients have used and happy with.
It is very important to have a referred list our clients and friends can choose from.
We love our bath.
Beverly Oddi and... more »
Bob and Lois McFarland
Luxury Bath remodeled all three of our bathrooms. Michelle had great ideas on how to transform our bathrooms and make them “luxurious.” She and her husband Joey have a great team that were able to carry out her design plans. We would highly recommend Luxury Bath for all your bathroom design... more »
Kilisha Mosley
Judi Bruce
We had our 1958 bathroom remodeled by Luxury Bath and did they did an absolutely fantastic job! Everything came out just as we wanted and we love the walk in shower! Michelle did a great job helping up pick the shower and vanity and we really love the vinyl breadboard. It looks so good and we're so... more »
Nancy Bell
Luxury Bath remodeled our master bathroom from top to bottom. They did a BEAUTIFUL job and we are very pleased. Not only is their craftsmanship excellent, they are a great bunch of guys. They put down drop cloths and cleaned up everyday before leaving. Michelle was quick to respond to any and... more »
Business Response:
Thank you Nancy, it's great to hear that you're happy with us! Enjoy your new bathroom!
Gwynn Behrent
Good morning Michelle.
Hope this finds you staying warm! Just wanted to take a belated moment to say thank you again for my beautiful bathroom! Clayton was here on Saturday to re-chalk my shower. It is as good as new and I still absolutely love it.
Also, just to let you know that every... more »
Business Response:
Thank you, Gwynn! It's great to hear that you're happy with our work, and our staff!
Kelly Weaver
We had our hall bath remodeled by Luxury Bath almost 2 YEARS AGO. Michelle and her team were great from start to finish. Recently, we noticed some discoloration in the hardware under the shower seat that was installed. We called Michelle right away and she made arrangements for a member of... more »
Business Response:
Thanks, Kelly! We're always happy to help!
Leopoldo Hernandez
Bobbi
We had luxury bath do our master bathroom and we're so happy, now they just did our daughters which amazingly only took one trip. We really appreciated the pace and especially cleaning up after each visit. Out of the 4 estimates and visits in our home we received, they were our 1st choice..great... more »
Business Response:
Thanks for your feedback, Molly! We're so happy to hear that we served you well!
Peet McCain
Candice Dillon
Susan Richter
We recently had two bathrooms remodeled by Luxury Bath of Lewis Center, Ohio. From our initial estimate, planning of the remodel, and remodeling process Luxury Bath employees were professional and helpful. They took the time to answer questions, met us at a local tile store to help choose tiles,... more »
Dan L
Very professional group of folks from ******** to **** to ****....just everyone! The guys on-site were consumate professionals, timely, communicative and skilled. Would not hesitate to reccomend them to anyone!
Business Response:
It was an absolute delight working with you as well. We are thrilled you are enjoying your new bathroom. Never hesitate to phone if there is anything we can do for you.
Jill Hutchison
Dan L
Luxury Bath remodeled our master bath, including expanding our shower, installing new shower wall system, tile floor, new fixtures, and other related work. From initial consultation to completion of the project, they were very helpful and professional. The quality of service and product was... more »
Business Response:
We appreciate your kind words and are so glad you are pleased with your new bath. The larger shower is certainly something you will enjoy for years to come.
Please never hesitate to phone if there is anything we can do for you.
Tony Ott
I can't say enough about the professionalism and quality of work from Luxury Bath. Our new shower is AMAZING!
Joey helped with our design and the process worked great. Going into the project we didn't now exactly what we wanted, but he helped with some great design ideas.
We now have a huge... more »
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